Everyone says they're "using AI." Almost no one can tell you what that means in practice, or whether it's actually working.

Join Just Appraised for the honest version of that conversation: what AI in local government actually does, the difference between a chatbot and something connected to your real workflow, and how to know if it's helping — or just running.

What you'll learn

• What "AI" actually means in a government office — and where drafting tools, standalone chatbots, and connected systems each fall short or fit

• Why generic tools like ChatGPT and Copilot are useful for staff, but risky the moment their output looks like an official answer on policy, eligibility, or a resident's record

• What it looks like when AI reads and writes against your real data — parcel records, exemption status, case files — instead of a fixed script

• How to measure whether AI is actually resolving resident issues, not just deflecting them

• Real use cases: exemption status during notice season, document and recording status, after-hours call handling, payment and deadline questions